AMAusMarketReports

Refund Policy

AusMarketReports is a trading style of Gillian Scarlet Ltd.

1. Digital Product Nature

The Smart Investor Toolkit is a digital educational product delivered as an instant PDF download. Due to the immediate delivery and intangible nature of digital goods, all sales are generally final once the product has been accessed or downloaded.

2. Refund Eligibility

We do not offer refunds for change of mind or accidental purchase once the toolkit has been delivered. Refunds may be considered on a case-by-case basis in the following circumstances:

  • You were charged in error or experienced a duplicate payment
  • You were unable to access the download due to a technical fault on our end
  • The product description was materially misleading

3. How to Request a Review

If you believe you qualify for a refund under the circumstances above, please email us at support@ausmarketreports.com within 14 days of your purchase. Include your order confirmation email and a brief explanation of the issue. We aim to respond to all refund requests within 3 business days.

4. Payment Processing

All payments are securely processed by Stripe. If a refund is approved, it will be issued to the original payment method used at checkout. Your card statement may show AUSMARKETREPORTS. Please allow 5-10 business days for the refund to appear on your statement, depending on your bank or card issuer.

5. Questions

If you have any questions about this refund policy, please contact us at support@ausmarketreports.com.